Microsoft 365 Copilot & Agent Administration Fundamentals Training: master Copilot management and AI agents
Prepare for the AB-900 exam and master the fundamentals of Copilot administration, AI agent management, and data protection in Microsoft 365. Our comprehensive, hands-on training equips IT administrators, compliance officers, and managers with the knowledge to manage Copilot and agents effectively.
Why organisations invest in Copilot training now
What you'll master in this training
Microsoft 365 Services & Core Features
Explore Microsoft 365 admin center, Exchange Online, SharePoint, Teams, and understand license types, Zero Trust architecture, authentication, and Microsoft Entra fundamentals.
- Microsoft 365 licensing models
- Admin centers and management tools
- Zero Trust security principles
- Identity and authentication
Data Protection & Governance
Master Microsoft Purview, sensitivity labels, data classification, retention policies, and governance tasks for Microsoft 365 and Copilot.
- Microsoft Purview suite
- Sensitivity labels & classification
- Data Lifecycle Management
- DLP and Insider Risk Management
Copilot & Agent Administration
Learn to manage Copilot and AI agents, configure licensing models, assign licenses, monitor adoption, and create custom agents.
- Copilot capabilities and licensing
- Custom agents and Researcher
- User access configuration
- Usage monitoring and adoption
AB-900 Exam Preparation
Comprehensive preparation for the official Microsoft 365 Copilot and Agent Administration Fundamentals exam.
- Exam domains & structure
- Practice questions & scenarios
- Exam format and timing
- Test-taking strategies
Benefits of this training
Industry-recognized certification
Earn the Microsoft 365 Copilot and Agent Administration Fundamentals (AB-900) certification to validate your expertise.
Career advancement
Stand out as a skilled Copilot and AI agent administrator with in-demand expertise in emerging technology.
Secure organisational AI adoption
Ensure your organisation adopts Copilot responsibly with proper governance, data protection, and security controls.
Perfect for your role
This training is designed for IT administrators, Microsoft 365 administrators, compliance officers, security specialists, and managers who want to understand and manage Copilot and AI agents in their organisations.
IT Administrators
Learn to manage Copilot licenses, configure access, monitor adoption, and ensure security controls.
Microsoft 365 Admins
Understand Copilot administration within Microsoft 365 and implement governance policies.
Compliance Officers
Master data protection, governance, and compliance controls for Copilot in your organisation.
Security Specialists
Implement Zero Trust principles and security controls for Copilot and AI agents.
Managers
Understand how to lead Copilot adoption and manage teams in an AI-enabled organisation.
Career Starters
Launch your career in AI and Microsoft 365 administration with this fundamentals certification.
Course Details
What is Copilot Administration?
Copilot administration involves managing AI-powered assistants within Microsoft 365, configuring licensing, monitoring usage, implementing security controls, and ensuring responsible AI adoption across your organisation.
Core Skill Domains
The AB-900 training covers three major competency areas:
1. Microsoft 365 Services & Core Features (30-35%) - You'll learn about license types, the Microsoft 365 admin center, core services like Exchange Online, SharePoint, and Teams, Zero Trust architecture, authentication mechanisms, Microsoft Entra fundamentals, conditional access, SSO, Privileged Identity Management, and audit logging.
2. Data Protection & Governance (35-40%) - Master Microsoft Purview capabilities including Information Protection, Data Loss Prevention (DLP), Insider Risk Management, Communication Compliance, and Data Security Posture Management (DSPM) for AI. Learn about sensitivity labels, data classification, retention policies, and how Copilot accesses and protects data using Microsoft Graph.
3. Copilot & Agent Administration (25-30%) - Understand built-in Copilot capabilities, licensing models (monthly vs pay-as-you-go), agent types (Researcher, Analyst, custom agents), license assignment, usage monitoring, prompt management, user access configuration, agent creation, approval processes, and monitoring.
Prerequisites
Participants should have familiarity with Microsoft 365 services and admin centers, a basic understanding of security, identity, and data protection concepts. No deep technical experience is required.
Customization Options
This training can be combined with other Microsoft certifications like MS-900 (Microsoft 365 Fundamentals), MS-700 (Microsoft Teams Administrator), AB-730 (Microsoft 365 Copilot Administrator), or AI-102 (Azure AI Engineer) to create comprehensive learning paths tailored to your organisation's needs.
What participants say
Frequently Asked Questions
The training is suitable for IT administrators, Microsoft 365 admins, compliance officers, security specialists, and anyone looking to understand and manage Microsoft 365 Copilot and AI agents. No deep technical background required.
No. The AB-900 is the ideal entry point for administrators and professionals new to Copilot administration and AI agents. Familiarity with Microsoft 365 services and basic security concepts is helpful but deep technical expertise is not required.
The training runs over one day, providing a comprehensive introduction to Copilot administration, AI agents, data protection and governance in Microsoft 365. Ideal for busy professionals who need a focused learning experience.
An exam voucher is not included by default but can be added separately. We are happy to advise you on scheduling the official AB-900 exam at a Pearson VUE test centre or online.
Ready to master Copilot administration?
Get certified in Microsoft 365 Copilot and Agent Administration. Request your customised training today.