ChatGPT Training: from beginner to advanced, always tailored
Practical in-company training at multiple levels. From your first steps with AI to advanced prompt techniques and role-specific applications. Always aligned with your organisation.
The impact of AI in the workplace
ChatGPT has fundamentally changed the way we work. Yet most people only tap into a fraction of its potential.
6 training programmes, from beginner to specialist
Choose the level that suits your team, or let us put together a tailored programme from the topics most relevant to you.
What is ChatGPT?
A clear and practical introduction to AI and ChatGPT, without jargon.
- How does an AI language model work?
- ChatGPT Free vs. Plus vs. Enterprise
- Exploring the interface: chats, conversations and settings
- What ChatGPT can and cannot do - and why
- Comparison with other AI tools (Copilot, Gemini)
Your first prompts
Learn to ask questions that immediately produce useful answers.
- What is a prompt and why does it matter?
- Writing clearly, specifically and concretely
- Providing context: who, what and why
- Iterating: following up and adjusting
- Common beginner mistakes and how to avoid them
Everyday applications
Start using ChatGPT in your own work straight away.
- Writing and rewriting emails and messages
- Summarising text (reports, documents, articles)
- Generating ideas and brainstorming
- Processing agenda items and meeting notes
- Looking up and structuring information
Safe and responsible use
Using AI with care: what is allowed, what is possible, and where are the risks?
- What should and should not be shared with ChatGPT?
- Privacy, GDPR and data security in practice
- Hallucinations: what are they and how do you spot them?
- Checking and verifying output
- AI policy: how does your organisation approach this?
Prompt techniques that work
From ad hoc questions to a systematic approach that delivers consistent results.
- The RACE method: Role, Action, Context, End result
- CO-STAR framework in practice
- Giving ChatGPT personas and styles
- Format instructions: tables, lists, steps, JSON
- Providing examples (few-shot prompting)
Advanced writing tasks
ChatGPT as a powerful writing partner for more complex content.
- Building long texts step by step
- Defining and consistently applying tone of voice
- Editing, rewriting and simplifying texts
- Drafting reports, minutes and presentation texts
- Multilingual writing and translation
Analysis and structuring
ChatGPT as an analytical tool for processing information.
- Analysing documents and reports
- Extracting patterns, themes and conclusions
- Interpreting data and summarising in plain language
- SWOT analyses, stakeholder analyses and decision matrices
- Turning research results into policy texts
Working with Custom GPTs
Using specialised AI assistants for recurring tasks.
- What are Custom GPTs and when do you use them?
- Discovering and evaluating existing GPTs
- Building a simple Custom GPT yourself
- Setting instructions and personas
- Exploring applications within your organisation
ChatGPT in your workflow
Structurally embedding AI into daily routines and workflows.
- Identifying and automating recurring tasks
- Creating fixed prompt templates and shortcuts
- Combining ChatGPT with other tools (Word, Outlook, etc.)
- Quality control: when do you trust the output?
- Agreeing on AI use within your team
Advanced prompt techniques
In-depth mastery of prompt techniques for complex challenges.
- Chain-of-thought prompting: step-by-step reasoning
- ReAct method: combining reasoning and action
- Role-play and simulations as analytical tools
- Prompt chaining: linking multiple steps
- Testing, comparing and optimising prompts
ChatGPT with files and data
Having documents, spreadsheets and data analysed by ChatGPT.
- Uploading and analysing files (PDF, Word, Excel)
- Data analysis with the Advanced Data Analysis feature
- Generating charts and visualisations
- Processing large volumes of text
- Assessing the quality and reliability of AI analyses
Building Custom GPTs
Designing and deploying your own specialised AI assistant.
- Deepening system instructions and personas
- Connecting knowledge bases to a Custom GPT
- Integrating actions and external tools
- Testing, refining and sharing GPTs with colleagues
- Practical case: build your own organisation GPT
Automating with AI
Connecting ChatGPT to other tools and automating processes.
- ChatGPT API: what is it and when do you use it?
- No-code integrations via Zapier and Make
- Automated processing of emails, forms and data
- Benefits and limits of AI automation
- Building a business case for AI in your organisation
AI strategy and governance
Shaping responsible AI use across the organisation.
- Developing an AI policy for your organisation
- Risks and liability around AI output
- Ethical considerations in business AI use
- Bringing employees along in AI adoption
- ChatGPT Enterprise vs. consumer version: what suits you?
Creating content with AI
ChatGPT as a creative sparring partner for text and content.
- Writing blog posts, articles and newsletters
- Tailoring social media copy per platform
- Quickly generating variants and A/B texts
- Maintaining tone of voice in AI-generated content
Press releases and campaign copy
Professional communications faster on paper.
- Structuring and writing press releases
- Developing campaign concepts
- Sharpening key messages
- Audience-focused writing with AI support
SEO and online content
Using ChatGPT for search engine optimisation.
- Researching keywords with ChatGPT
- Writing SEO-optimised texts
- Generating meta descriptions and titles
- Planning content with an editorial calendar
Internal communications
Newsletters, intranet posts and staff communications.
- Expressing organisational news clearly and engagingly
- Carefully wording difficult messages
- Translating and adapting for different audiences
- Building templates and fixed formats with ChatGPT
Recruitment and selection
ChatGPT as a tool throughout the full recruitment cycle.
- Writing job ads that attract the right candidates
- Optimising job descriptions
- Generating interview questions by role and competency
- Drawing up assessment criteria
Onboarding and communications
Getting new employees up to speed better and faster.
- Drafting onboarding programmes and welcome emails
- Simplifying manuals and work instructions
- Creating FAQ documents for new employees
- Writing internal communications clearly and inclusively
HR documents and policy
More efficient drafting of policies, schemes and procedures.
- Summarising employment schemes and procedures
- Preparing appraisal conversations
- Creating feedback forms and evaluation templates
- Carefully wording reorganisation communications
Learning and development
ChatGPT as a learning assistant and training support tool.
- Drafting training materials and presentation texts
- Generating cases and practice materials
- Creating knowledge tests and reflection questions
- Structuring and summarising learning pathways
Supporting decision-making
ChatGPT as a thinking partner for complex issues and choices.
- Drawing up pro/con analyses and decision matrices
- Thinking through scenarios and mapping risks
- Writing advisory texts and management summaries
- Preparing and structuring meetings
Reports and presentations
Management information faster and sharper on paper.
- Drafting quarterly reports and progress overviews
- Writing presentation texts and speaker notes
- Sharpening boardroom communications
- Wording dashboard texts and KPI commentary
Strategic thinking with AI
Using AI for analysis, orientation and strategy development.
- Developing SWOT and PESTLE analyses
- Accelerating market and competitive orientation
- Wording and testing strategic choices
- Sharpening vision and mission texts
AI in your organisation
Leading responsible AI adoption within your team.
- Assessing AI opportunities and risks for your organisation
- Bringing employees along in AI change
- Establishing conditions for responsible use
- Underpinning the business case for AI investment
Why choose this ChatGPT training?
Not a generic introduction, but a training that matches how your team actually works.
Immediately applicable
You practise with examples and scenarios from your own work environment. No abstract theory - recognisable situations you can apply the very same day.
The right level for your team
Whether your team is just starting out or already uses ChatGPT regularly: we always align the level and content with the participants. A brief intake call helps us map knowledge and needs.
Always up to date
The AI landscape changes fast. Our trainings are continuously updated with the latest ChatGPT features, including GPT-4o, Custom GPTs and new capabilities.
Safe and responsible
We pay close attention to privacy, data security and the boundaries of AI. Your team learns to trust AI and critically review it, so quality is always assured.
Experienced AI trainer
Over 15 years of training experience, combined with in-depth knowledge of the current AI landscape. Practical, clear and jargon-free.
Materials & follow-up
After the training, every participant receives a comprehensive summary, a tailored prompt library and the option of follow-up support with questions.
Is the ChatGPT training right for you?
The training suits virtually any professional who wants to work smarter with AI - regardless of knowledge level or role.
Employees & teams
Learn to use ChatGPT for writing, summarising, researching and planning. Directly applicable in your daily work, regardless of role or department.
Managers & team leads
Use ChatGPT for better decision-making, reporting and communication. Learn how to deploy AI strategically and bring your team along in responsible AI use.
Communications & Marketing
From content creation to copywriting and social media: ChatGPT as a creative sparring partner. Learn how to use AI without losing your own voice.
Assistants & secretaries
ChatGPT as your personal assistant: drafting emails, preparing meetings, turning notes into action plans. Save hours every week on routine tasks.
Everything you need to know
Approach
The training combines short theory moments with extensive hands-on exercises. Participants work directly with ChatGPT on scenarios from their own professional practice. They leave with concrete knowledge and a personal prompt library.
Choosing or combining levels
Not sure which level suits your team? In a no-obligation intake call we map the knowledge level and wishes. We can also combine topics from different levels into a tailored programme that fits exactly.
Prior knowledge per level
Beginner: No prior knowledge required. Basic computer experience is sufficient.
Advanced: You have some ChatGPT experience and want to work more systematically and effectively.
Advanced+: You use ChatGPT regularly and want to master advanced techniques and automation.
Flexible duration
The Beginner training is a half day. The Advanced and Advanced+ programmes run for a full day. Role-specific variants can be combined with a level training. Duration is always aligned with your wishes.
Materials & follow-up
After the training, every participant receives a comprehensive summary, a tailored prompt library and an overview of the key techniques. Follow-up support is always available after the training.
Combining with other trainings
Would you like to combine ChatGPT with Microsoft 365 Copilot, or develop a broader AI strategy for your organisation? We are happy to put together a tailored programme that exactly meets your needs.
From request to result
Every ChatGPT training is carefully prepared and aligned with your organisation.
Getting acquainted
A brief conversation to understand your wishes, target group, knowledge level and current AI use. No obligation.
Tailored design
We choose the right level and design a programme with examples from your own professional practice.
Delivering the training
Interactive, practical and engaging. Online or on-site. Directly applicable tips and techniques.
Follow-up
Summary, prompt library and the option of follow-up support. So that what was learned sticks.
What participants say
"A very insightful training delivered with great enthusiasm. Interactive, room for our own cases and plenty of practical tips I could use straight away."
"I finally understand how to write good prompts. The training was very practical, with examples from our own work situation. I now easily save an hour a day."
"Lots of information about the possibilities and the pitfalls. The knowledge gap in the group was large, but the trainer handled this flexibly. Everyone learned something new."
Everything about the ChatGPT training
We offer three levels: Beginner (for those new to ChatGPT), Advanced (for those with some experience who want to work more systematically) and Advanced+ (for those who want to master advanced techniques and automation). We also offer role-specific programmes for Communications & Marketing, HR and Management. Levels can also be combined into a custom programme.
The training suits everyone who wants to use ChatGPT in their work: employees, managers, assistants and communications professionals. No technical background required. During the intake call we align the level with the participants.
The Beginner training is a half day. The Advanced and Advanced+ programmes run for a full day. Role-specific variants can be combined with a level training. Duration is always aligned with your wishes and the knowledge level of the group.
No problem. During the intake call we discuss the knowledge level of the group and put together a programme that is challenging and relevant for everyone. Our trainers are used to handling knowledge differences flexibly within a group.
ChatGPT is a standalone AI assistant from OpenAI, accessed via the browser or app. Microsoft 365 Copilot is built into Microsoft apps such as Word, Excel, Outlook and Teams, and has access to your organisation's data. During the training we explain the differences and help you determine which tool best fits your workflow. For a comprehensive Copilot training, see our Microsoft 365 Copilot training.
That depends on how you use it. During the training we cover privacy, GDPR and what you should and should not share with ChatGPT. We also discuss ChatGPT Enterprise and how organisations establish AI policies. This ensures your team works safely and responsibly.
Yes, all our ChatGPT trainings are available in-company, at your location or online. We fully tailor content, examples and exercises to your organisation and industry.
Book the ChatGPT training for your team
Fill in the form on our contact page or call us directly. We will get back to you within two working days to discuss your requirements. No obligation.