ChatGPT Training: practical AI skills for your organisation
Your team learns to use ChatGPT purposefully and responsibly in day-to-day work. Exercises use your own scenarios and cover prompts, files, Projects, research and quality control.
A repeatable way to work with ChatGPT
Participants practise their own tasks and agree how to review and handle results responsibly.
Six programmes for different levels and roles
During the intake, we select topics that fit your team, available ChatGPT plans and intended applications.
Getting started with ChatGPT
Explore the interface and learn which tasks are suitable for generative AI.
- How a language model produces answers
- Capabilities, limitations and common errors
- Chats, settings and privacy controls
- Personal and business plans
- ChatGPT, Copilot, Gemini and Claude compared
Writing clear prompts
Learn to define the purpose, context, source material and quality criteria for a task.
- Set the objective and audience
- Add relevant context and source material
- Specify format and quality requirements
- Review, follow up and refine
- Recognise common mistakes
Everyday applications
Start using ChatGPT in your own work straight away.
- Writing and rewriting emails and messages
- Summarising text (reports, documents, articles)
- Generating ideas and brainstorming
- Processing agenda items and meeting notes
- Looking up and structuring information
Safe and responsible use
Using AI with care: what is allowed, what is possible, and where are the risks?
- What should and should not be shared with ChatGPT?
- Privacy, GDPR and data security in practice
- Hallucinations: what are they and how do you spot them?
- Checking and verifying output
- AI policy: how does your organisation approach this?
Prompt techniques that work
From ad hoc questions to a systematic approach that delivers consistent results.
- The RACE method: Role, Action, Context, End result
- CO-STAR framework in practice
- Giving ChatGPT personas and styles
- Format instructions: tables, lists, steps, JSON
- Providing examples (few-shot prompting)
Advanced writing tasks
ChatGPT as a powerful writing partner for more complex content.
- Building long texts step by step
- Defining and consistently applying tone of voice
- Editing, rewriting and simplifying texts
- Drafting reports, minutes and presentation texts
- Multilingual writing and translation
Analysis and structuring
ChatGPT as an analytical tool for processing information.
- Analysing documents and reports
- Extracting patterns, themes and conclusions
- Interpreting data and summarising in plain language
- SWOT analyses, stakeholder analyses and decision matrices
- Turning research results into policy texts
Projects and custom GPTs
Set up consistent environments and assistants for recurring work.
- Create Projects with instructions and files
- Understand project memory and access choices
- Configure and test a custom GPT
- Manage knowledge files carefully
- Define suitable organisational use cases
ChatGPT in your workflow
Create a repeatable approach to everyday tasks and quality control.
- Select appropriate recurring tasks
- Set up prompt templates and Projects
- Review apps and internal sources
- Define checks and human oversight
- Agree how the team will use AI
Designing complex tasks
Build tasks from verifiable steps, criteria and source material.
- Break work into clear stages
- Define criteria and assumptions in advance
- Use scenarios and simulations
- Connect prompts into a workflow
- Test, compare and improve results
Files and data analysis
Work with documents and tables while checking how conclusions were reached.
- Process PDF, Word and spreadsheet files
- Perform data analysis and calculations
- Create charts and tables
- Structure large volumes of text
- Verify analyses with samples and domain knowledge
Building Custom GPTs
Designing and deploying your own specialised AI assistant.
- Deepening system instructions and personas
- Connecting knowledge bases to a Custom GPT
- Integrating actions and external tools
- Testing, refining and sharing GPTs with colleagues
- Practical case: build your own organisation GPT
Research and automation
Explore research features, agent tasks and connections to other systems.
- Scope deep research and agent tasks
- Check sources and intermediate results
- Review apps, connectors and permissions
- Explore API and no-code integrations
- Set human review and stop points
AI strategy and governance
Translate responsible AI use into clear organisational decisions.
- Define policy and ownership
- Address risk, compliance and liability
- Compare business and personal plans
- Organise adoption, evaluation and quality standards
- Build a realistic business case
Creating content with AI
ChatGPT as a creative sparring partner for text and content.
- Writing blog posts, articles and newsletters
- Tailoring social media copy per platform
- Quickly generating variants and A/B texts
- Maintaining tone of voice in AI-generated content
Press releases and campaign copy
Professional communications faster on paper.
- Structuring and writing press releases
- Developing campaign concepts
- Sharpening key messages
- Audience-focused writing with AI support
SEO and online content
Use ChatGPT to prepare and develop useful, findable content.
- Explore search intent and topic clusters
- Validate search volumes in an SEO tool
- Draft clear web copy, titles and meta descriptions
- Plan content with an editorial calendar
Internal communications
Newsletters, intranet posts and staff communications.
- Expressing organisational news clearly and engagingly
- Carefully wording difficult messages
- Translating and adapting for different audiences
- Building templates and fixed formats with ChatGPT
Recruitment and selection
Use ChatGPT for preparatory writing while keeping employment decisions with people.
- Draft clear and inclusive job adverts
- Improve role descriptions
- Prepare structured interview questions
- Review criteria for bias and relevance
Onboarding and communications
Getting new employees up to speed better and faster.
- Drafting onboarding programmes and welcome emails
- Simplifying manuals and work instructions
- Creating FAQ documents for new employees
- Writing internal communications clearly and inclusively
HR documents and policy
More efficient drafting of policies, schemes and procedures.
- Summarising employment schemes and procedures
- Preparing appraisal conversations
- Creating feedback forms and evaluation templates
- Carefully wording reorganisation communications
Learning and development
ChatGPT as a learning assistant and training support tool.
- Drafting training materials and presentation texts
- Generating cases and practice materials
- Creating knowledge tests and reflection questions
- Structuring and summarising learning pathways
Supporting decision-making
ChatGPT as a thinking partner for complex issues and choices.
- Drawing up pro/con analyses and decision matrices
- Thinking through scenarios and mapping risks
- Writing advisory texts and management summaries
- Preparing and structuring meetings
Reports and presentations
Management information faster and sharper on paper.
- Drafting quarterly reports and progress overviews
- Writing presentation texts and speaker notes
- Sharpening boardroom communications
- Wording dashboard texts and KPI commentary
Strategic thinking with AI
Using AI for analysis, orientation and strategy development.
- Developing SWOT and PESTLE analyses
- Accelerating market and competitive orientation
- Wording and testing strategic choices
- Sharpening vision and mission texts
AI in your organisation
Leading responsible AI adoption within your team.
- Assessing AI opportunities and risks for your organisation
- Bringing employees along in AI change
- Establishing conditions for responsible use
- Underpinning the business case for AI investment
ChatGPT training built around your work
The intake, exercises and materials reflect your organisation's tasks and working agreements.
Immediately applicable
Participants practise with documents, questions and processes they recognise from their work.
Tailored level
The intake covers experience, learning objectives and available accounts. We use this to shape the programme.
Current content
Before each session, we review the available ChatGPT features and update examples and materials.
Safe and responsible
Participants learn to handle company data, sources, privacy settings and output checks carefully.
Experienced AI trainer
Over 15 years of training experience, combined with in-depth knowledge of the current AI landscape. Practical, clear and jargon-free.
Materials & follow-up
After the training, every participant receives a comprehensive summary, a tailored prompt library and the option of follow-up support with questions.
For teams that want to use ChatGPT purposefully
Examples and exercises are matched to the participants' roles, experience and working environment.
Employees & teams
Learn to use ChatGPT for writing, summarising, researching and planning. Directly applicable in your daily work, regardless of role or department.
Managers & team leads
Use ChatGPT for better decision-making, reporting and communication. Learn how to deploy AI strategically and bring your team along in responsible AI use.
Communications & Marketing
From content creation to copywriting and social media: ChatGPT as a creative sparring partner. Learn how to use AI without losing your own voice.
Assistants & secretaries
Use ChatGPT to prepare emails and meetings and turn notes into clear action points.
Everything you need to know
Approach
Short explanations alternate with guided exercises in ChatGPT. Participants work on recognisable scenarios and develop a useful set of prompts during the session.
Choosing or combining levels
During a no-obligation intake, we discuss experience, available accounts and intended applications. We then combine the relevant topics into one programme.
Prior knowledge per level
Beginner: No prior knowledge required. Basic computer experience is sufficient.
Advanced: You have some ChatGPT experience and want to work more systematically and effectively.
Advanced+: You use ChatGPT regularly and want to master advanced techniques and automation.
Flexible duration
The Beginner training is a half day. The Advanced and Advanced+ programmes run for a full day. Role-specific variants can be combined with a level training. Duration is always aligned with your wishes.
Materials & follow-up
Each participant receives a summary, prompt library and overview of the covered techniques. You can contact us with questions after the training.
Combining with other training
ChatGPT can be combined with Microsoft 365 Copilot or a session on AI policy. We include the selected topics in one proposal.
How we prepare your training
Beforehand, we agree what participants should be able to do in their work after the session.
Getting acquainted
A brief conversation to understand your wishes, target group, knowledge level and current AI use. No obligation.
Tailored design
We choose the right level and design a programme with examples from your own professional practice.
Delivering the training
Interactive, practical and engaging. Online or on-site. Directly applicable tips and techniques.
Follow-up
Participants receive their materials and can ask questions about the covered topics afterwards.
What participants say
"A very insightful training delivered with great enthusiasm. Interactive, room for our own cases and plenty of practical tips I could use straight away."
"I finally understand how to write good prompts. The training was very practical, with examples from our own work situation. I now easily save an hour a day."
"Lots of information about the possibilities and the pitfalls. The knowledge gap in the group was large, but the trainer handled this flexibly. Everyone learned something new."
Everything about the ChatGPT training
We offer three levels: Beginner (for those new to ChatGPT), Advanced (for those with some experience who want to work more systematically) and Advanced+ (for those who want to master advanced techniques and automation). We also offer role-specific programmes for Communications & Marketing, HR and Management. Levels can also be combined into a custom programme.
The training suits everyone who wants to use ChatGPT in their work: employees, managers, assistants and communications professionals. No technical background required. During the intake call we align the level with the participants.
The Beginner training is a half day. The Advanced and Advanced+ programmes run for a full day. Role-specific variants can be combined with a level training. Duration is always aligned with your wishes and the knowledge level of the group.
No problem. During the intake call we discuss the knowledge level of the group and put together a programme that is challenging and relevant for everyone. Our trainers are used to handling knowledge differences flexibly within a group.
Microsoft 365 Copilot works within Microsoft 365 and can use information the user is permitted to access there. ChatGPT has its own workspaces and, depending on the plan, can connect to apps and internal sources. The choice depends on your tasks, systems, administration and data policy. You can also view our Microsoft 365 Copilot training.
Safe use depends on the plan, settings, connected sources and information entered. OpenAI does not use content from Business and Enterprise workspaces for model training by default. Users of personal workspaces can switch off training in Data Controls. We cover these distinctions, data classification and output verification during the training.
Yes. We deliver the ChatGPT training online or at your location. Content, examples and exercises are tailored to your organisation and industry.
Receive a proposal for your ChatGPT training
Tell us what your team needs to do with ChatGPT. We respond within two working days and first discuss the content, group and preferred format.