ChatGPT Training: practical AI skills for your organisation
Your team learns to use ChatGPT purposefully and responsibly for quick questions and longer assignments. Exercises use your own scenarios and cover Chat, ChatGPT Work, the role of Codex, files, Projects, research, finished deliverables and quality control.
A repeatable way to work with ChatGPT
Participants practise their own tasks and agree how to review and handle results responsibly.
Six programmes for different levels and roles
During the intake, we select topics that fit your team, available ChatGPT plans and intended applications.
Choosing Chat, Work or Codex
Explore the environment and learn which mode fits the task.
- Chat for questions, search and brainstorming
- Work for research and finished deliverables
- Codex for software and technical work
- Capabilities, limitations and common errors
- Availability by plan and device
Giving clear instructions
Learn to write prompts and briefs with a clear purpose, context and boundaries.
- Define the objective, audience and outcome
- Add relevant context, files and sources
- Specify format and quality criteria
- Set review and approval points
- Review, follow up and refine
Everyday applications
Start using ChatGPT in your own work straight away.
- Writing and rewriting emails and messages
- Summarising text (reports, documents, articles)
- Generating ideas and brainstorming
- Processing agenda items and meeting notes
- Looking up and structuring information
Safe and responsible use
Using AI with care: what is allowed, what is possible, and where are the risks?
- What should and should not be shared with ChatGPT?
- Privacy, GDPR and data security in practice
- Hallucinations: what are they and how do you spot them?
- Checking and verifying output
- AI literacy and working agreements by role
Designing tasks and briefs
Move from isolated questions to a reviewable task with a clear outcome.
- Define the purpose, context and source material
- Set boundaries and quality criteria
- Provide examples, style and output format
- Break work into reviewable stages
- Plan review, approval and course correction
Advanced writing tasks
ChatGPT as a powerful writing partner for more complex content.
- Building long texts step by step
- Defining and consistently applying tone of voice
- Editing, rewriting and simplifying texts
- Drafting reports, minutes and presentation texts
- Multilingual writing and translation
Analysis and structuring
ChatGPT as an analytical tool for processing information.
- Analysing documents and reports
- Extracting patterns, themes and conclusions
- Interpreting data and summarising in plain language
- SWOT analyses, stakeholder analyses and decision matrices
- Turning research results into policy texts
Projects and custom GPTs
Set up consistent environments and assistants for recurring work.
- Create Projects with instructions and files
- Compare default and project-only memory
- Understand sharing permissions and data boundaries
- Configure and test a custom GPT
- Manage knowledge files carefully
Deliverables with ChatGPT Work
Delegate longer assignments while retaining control of the process and outcome.
- Research and analysis using files and sources
- Create documents, spreadsheets, presentations and reports
- Follow progress and provide additional context
- Review and approve important actions
- Assess the final deliverable for content and presentation
ChatGPT in your workflow
Create a repeatable approach to everyday tasks and quality control.
- Select appropriate recurring tasks
- Set up templates, Projects and scheduled tasks
- Review plugins, apps and internal sources
- Define checks and human oversight
- Agree how the team will use AI
Designing complex tasks
Build tasks from verifiable steps, criteria and source material.
- Break work into clear stages
- Define criteria and assumptions in advance
- Use scenarios and simulations
- Connect prompts into a workflow
- Test, compare and improve results
Files and data analysis
Work with documents and tables while checking how conclusions were reached.
- Process PDF, Word and spreadsheet files
- Perform data analysis and calculations
- Create charts and tables
- Structure large volumes of text
- Verify analyses with samples and domain knowledge
Building Custom GPTs
Designing and deploying your own specialised AI assistant.
- Design instructions, behaviour and conversation starters
- Add and maintain knowledge files
- Configure and safely test apps or Actions
- Test, refine and share GPTs with colleagues
- Practical case: build your own organisation GPT
Work, Codex and automation
Explore longer-running work, technical execution and connections to other systems.
- Scope deep research, Work and scheduled tasks
- Understand the role of Codex in software and technical work
- Check sources and intermediate results
- Review plugins, apps, permissions and no-code integrations
- Set human review and stop points
AI strategy and governance
Translate responsible AI use into clear organisational decisions.
- Define policy and ownership
- Address risk, compliance and liability
- Compare business and personal plans
- Organise adoption, evaluation and quality standards
- Build a realistic business case
Creating content with AI
ChatGPT as a creative sparring partner for text and content.
- Writing blog posts, articles and newsletters
- Tailoring social media copy per platform
- Quickly generating variants and A/B texts
- Maintaining tone of voice in AI-generated content
Press releases and campaign copy
Professional communications faster on paper.
- Structuring and writing press releases
- Developing campaign concepts
- Sharpening key messages
- Audience-focused writing with AI support
SEO and online content
Use ChatGPT to prepare and develop useful, findable content.
- Explore search intent and topic clusters
- Validate search volumes in an SEO tool
- Draft clear web copy, titles and meta descriptions
- Plan content with an editorial calendar
Internal communications
Newsletters, intranet posts and staff communications.
- Expressing organisational news clearly and engagingly
- Carefully wording difficult messages
- Translating and adapting for different audiences
- Building templates and fixed formats with ChatGPT
Recruitment and selection
Use ChatGPT for preparatory writing while keeping employment decisions with people.
- Draft clear and inclusive job adverts
- Improve role descriptions
- Prepare structured interview questions
- Flag potential bias and have people validate criteria
- Do not automate candidate selection or ranking
Onboarding and communications
Getting new employees up to speed better and faster.
- Drafting onboarding programmes and welcome emails
- Simplifying manuals and work instructions
- Creating FAQ documents for new employees
- Writing internal communications clearly and inclusively
HR documents and policy
More efficient drafting of policies, schemes and procedures.
- Summarising employment schemes and procedures
- Preparing appraisal conversations
- Creating feedback forms and evaluation templates
- Carefully wording reorganisation communications
Learning and development
ChatGPT as a learning assistant and training support tool.
- Drafting training materials and presentation texts
- Generating cases and practice materials
- Creating knowledge tests and reflection questions
- Structuring and summarising learning pathways
Supporting decision-making
ChatGPT as a thinking partner for complex issues and choices.
- Drawing up pro/con analyses and decision matrices
- Thinking through scenarios and mapping risks
- Writing advisory texts and management summaries
- Preparing and structuring meetings
Reports and presentations
Management information faster and sharper on paper.
- Drafting quarterly reports and progress overviews
- Writing presentation texts and speaker notes
- Sharpening boardroom communications
- Wording dashboard texts and KPI commentary
Strategic thinking with AI
Using AI for analysis, orientation and strategy development.
- Developing SWOT and PESTLE analyses
- Accelerating market and competitive orientation
- Wording and testing strategic choices
- Sharpening vision and mission texts
AI in your organisation
Leading responsible AI adoption within your team.
- Assessing AI opportunities and risks for your organisation
- Bringing employees along in AI change
- Establishing conditions for responsible use
- Underpinning the business case for AI investment
ChatGPT training built around your work
The intake, exercises and materials reflect your organisation's tasks and working agreements.
Immediately applicable
Participants practise with documents, questions and processes they recognise from their work.
Tailored level
The intake covers experience, learning objectives and available accounts. We use this to shape the programme.
Current content
Before each session, we review the available ChatGPT features and update examples and materials.
Safe and responsible
Participants learn to handle company data, sources, privacy settings and output checks carefully.
Experienced AI trainer
Over 15 years of training experience, combined with in-depth knowledge of the current AI landscape. Practical, clear and jargon-free.
Materials & follow-up
After the training, every participant receives a comprehensive summary, a tailored prompt library and the option of follow-up support with questions.
For teams that want to use ChatGPT purposefully
Examples and exercises are matched to the participants' roles, experience and working environment.
Employees & teams
Learn to use ChatGPT for writing, summarising, researching and planning. Directly applicable in your daily work, regardless of role or department.
Managers & team leads
Use ChatGPT to prepare and support decisions, reporting and communication. Learn how to deploy AI strategically and bring your team along in responsible AI use.
Communications & Marketing
From content creation to copywriting and social media: ChatGPT as a creative sparring partner. Learn how to use AI without losing your own voice.
Assistants & secretaries
Use ChatGPT to prepare emails and meetings and turn notes into clear action points.
Everything you need to know
Approach
Short explanations alternate with guided exercises in ChatGPT. Participants work on recognisable scenarios and develop a useful set of prompts during the session.
Choosing or combining levels
During a no-obligation intake, we discuss experience, available accounts and intended applications. We then combine the relevant topics into one programme.
Prior knowledge per level
Beginner: No prior knowledge required. Basic computer experience is sufficient.
Advanced: You have some ChatGPT experience and want to work more systematically and effectively.
Advanced+: You use ChatGPT regularly and want to master advanced techniques and automation.
Flexible duration
The Beginner training is a half day. The Advanced and Advanced+ programmes run for a full day. Role-specific variants can be combined with a level training. Duration is always aligned with your wishes.
Materials & follow-up
Each participant receives a summary, prompt library and overview of the covered techniques. You can contact us with questions after the training.
Combining with other training
ChatGPT can be combined with Microsoft 365 Copilot or a session on AI policy. We include the selected topics in one proposal.
How we prepare your training
Beforehand, we agree what participants should be able to do in their work after the session.
Getting acquainted
A brief conversation to understand your wishes, target group, knowledge level and current AI use. No obligation.
Tailored design
We choose the right level and design a programme with examples from your own professional practice.
Delivering the training
Interactive, practical and engaging. Online or on-site. Directly applicable tips and techniques.
Follow-up
Participants receive their materials and can ask questions about the covered topics afterwards.
What participants say
"A very insightful training delivered with great enthusiasm. Interactive, room for our own cases and plenty of practical tips I could use straight away."
"I finally understand how to write good prompts. The training was very practical, with examples from our own work situation. I now easily save an hour a day."
"Lots of information about the possibilities and the pitfalls. The knowledge gap in the group was large, but the trainer handled this flexibly. Everyone learned something new."
Everything about the ChatGPT training
We offer three levels: Beginner (for those new to ChatGPT), Advanced (for those with some experience who want to work more systematically) and Advanced+ (for those who want to master advanced techniques and automation). We also offer role-specific programmes for Communications & Marketing, HR and Management. Levels can also be combined into a custom programme.
Chat is for questions, search, brainstorming and quick help. ChatGPT Work handles longer research and production tasks and can create finished documents, spreadsheets, presentations, reports and Sites. Codex is designed for software development and technical work involving local folders, repositories and commands. Availability varies by plan, device and workspace and may change during the phased rollout.
The training suits everyone who wants to use ChatGPT in their work: employees, managers, assistants and communications professionals. No technical background required. During the intake call we align the level with the participants.
The Beginner training is a half day. The Advanced and Advanced+ programmes run for a full day. Role-specific variants can be combined with a level training. Duration is always aligned with your wishes and the knowledge level of the group.
No problem. During the intake call we discuss the knowledge level of the group and put together a programme that is challenging and relevant for everyone. Our trainers are used to handling knowledge differences flexibly within a group.
Microsoft 365 Copilot works within Microsoft 365 and can use information the user is permitted to access there. ChatGPT has its own workspaces and, depending on the plan, can connect to apps and internal sources. The choice depends on your tasks, systems, administration and data policy. You can also view our Microsoft 365 Copilot training.
Safe use depends on the plan, settings, connected sources and information entered. OpenAI does not use content from Business, Enterprise and Edu workspaces for model training by default. Users of personal workspaces can switch off training in Data Controls. This does not automatically make a personal account suitable for confidential information or personal data: retention periods, permissions, connected apps, contractual terms and organisational policy still matter. We cover these distinctions, data classification and output verification during the training.
Yes. We deliver the ChatGPT training online or at your location. Content, examples and exercises are tailored to your organisation and industry.
Receive a proposal for your ChatGPT training
Tell us what your team needs to do with ChatGPT. We respond within two working days and first discuss the content, group and preferred format.